Terms & Conditions

Terms and Conditions

for Makomboki Tea Factory Company Limited

Effective Date: Jan 2026

Welcome to Makomboki Tea Factory Company Limited. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the website.

1. Introduction

This website is owned and operated by Makomboki Tea Factory Company Limited. The website provides information relating to the factory, tea products, extension services, factory operations, tenders, job vacancies, and related services.

By accessing this website, you accept these Terms and Conditions in full. If you do not agree with any part of these terms, you should discontinue use of the website immediately.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of this website by any third party.

You shall not:

• Use the website for fraudulent or unlawful purposes;
• Attempt to gain unauthorized access to the website, server, or databases;
• Upload malicious software, viruses, or harmful code;
• Interfere with the proper functioning or security of the website.

3. Intellectual Property Rights

All content on this website, including but not limited to:

• Text,
• Logos,
• Images,
• Graphics,
• Documents,
• Product descriptions,
• Website design and layout,

are the property of Makomboki Tea Factory Company Limited or its licensors unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or republished without prior written consent.

4. Tea Products and Online Shop

Where tea products or other goods are offered through the website shop:

• Product descriptions and prices may change without prior notice;
• Availability of products is subject to stock levels;
• Orders may be declined or cancelled where necessary;
• Payments must be completed using approved payment methods.

The factory reserves the right to limit quantities or discontinue products at any time.

5. User Accounts

Where account registration is available, users are responsible for:

• Maintaining confidentiality of login credentials;
• Ensuring information provided is accurate and current;
• All activities occurring under their account.

The website reserves the right to suspend or terminate accounts that violate these Terms.

6. Extension Services Information

Information provided under extension services, farming guidance, fertilizer application, tea husbandry, nursery preparation, and agricultural advisory content is for informational purposes only.

Users are advised to seek professional agricultural guidance where necessary before making farming decisions.

7. Tenders and Job Vacancies

Publication of tenders and job vacancies on the website does not constitute a contractual offer.

The company reserves the right to:

• Withdraw vacancies or tenders;
• Amend requirements or timelines;
• Reject applications without providing reasons.

Submission of applications does not guarantee selection.

8. Privacy and Data Protection

The website may collect certain personal information submitted through forms, email subscriptions, inquiries, or online transactions.

Collected data shall be handled in accordance with applicable Kenyan data protection laws, including the provisions of the Data Protection Act, 2019.

The company undertakes to take reasonable measures to protect user information from unauthorized access or disclosure.

9. Cookies

This website may use cookies to enhance user experience, analyze website traffic, and improve functionality.

By using the website, you consent to the use of cookies unless disabled through your browser settings.

10. Third-Party Links

The website may contain links to external websites for convenience or additional information.

Makomboki Tea Factory Company Limited is not responsible for the content, security, or privacy practices of third-party websites.

11. Disclaimer

The information on this website is provided on an “as is” and “as available” basis.

While reasonable efforts are made to ensure accuracy, the company does not guarantee that:

• Website content is accurate, complete, or current;
• The website will always be available uninterrupted;
• The website is free from errors or harmful components.

Use of the website is at the user’s own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Makomboki Tea Factory Company Limited shall not be liable for any direct, indirect, incidental, or consequential loss arising from:

• Use or inability to use the website;
• Reliance on website information;
• Unauthorized access to user data;
• Website interruptions or technical failures.

13. Indemnity

Users agree to indemnify and hold harmless Makomboki Tea Factory Company Limited against any claims, liabilities, damages, or expenses arising from misuse of the website or violation of these Terms.

14. Changes to Terms and Conditions

The company reserves the right to modify or update these Terms and Conditions at any time without prior notice.

Continued use of the website following changes constitutes acceptance of the revised Terms.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.

Any disputes arising from use of the website shall be subject to the jurisdiction of Kenyan courts.

16. Contact Information

For inquiries regarding these Terms and Conditions, users may contact:

Makomboki Tea Factory Company Limited

Tel: +254 799 587 416

Email: info@makombokiteas.com